Shipping

At RACK'D UP, we're committed to providing you with the best shopping experience possible. That's why we strive to process and ship out your orders as swiftly as possible.

Processing Time: Orders are typically processed within 1-2 business days from the time they are placed.

Shipping Options: We offer a variety of shipping options to accommodate your needs. You can choose from standard shipping, expedited shipping, or express shipping during checkout.

Shipping Rates: Shipping rates vary depending on your location and the shipping method selected. You can view the shipping cost for your order during the checkout process.

Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

Refunds and Returns

Your satisfaction is our top priority at RACK'D UP. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

Return Policy: You may return unworn, unwashed items within 30 days of delivery for a full refund or exchange. Please ensure that the items are in their original packaging with all tags attached.

Refund Process: Once your return is received and inspected, we will process your refund to the original method of payment within 5-7 business days. Please note that shipping charges are non-refundable.

Exchanges: If you would like to exchange an item for a different size or color, please contact our customer service team, and we will assist you with the exchange process.

Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

Contact Us: If you have any questions or concerns regarding our shipping and refund policy, please don't hesitate to contact our customer service team. We're here to help!